Legal
Privacy policy
How we handle personal information, in line with Canada's PIPEDA and general US practice.
This policy explains how 10496502 Canada Inc., operating as Pick A Keeper ("we", "us"), handles personal information when you use pickakeeper.com and pickakeeper.ca (the "Site"). We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and its fair information principles. We also aim to meet common US privacy expectations.
1. Information we collect
- Information you send us: if you email us, we receive your email address and whatever you include in your message.
- Technical information: like most websites, our hosting provider may automatically log basic technical data (such as IP address, browser type, pages requested and timestamps) for security and reliability.
- Newsletter: the newsletter isn't live yet, and the sign-up form on our home page collects no data. We'll update this policy before we start collecting email addresses.
- Analytics: we don't currently use third-party analytics or advertising cookies. If we add privacy-respecting analytics, we'll update this policy first.
2. Affiliate links and third-party sites
When you click an affiliate link, you leave our Site. The retailer or affiliate network (for example Amazon) may set its own cookies to attribute the purchase. Their privacy policies, not ours, govern what they collect.
3. How we use information
To reply to your messages, operate and secure the Site, comply with the law, and (once it launches, with your consent) send the newsletter. We don't sell personal information, and we don't share it for cross-context behavioural advertising.
4. Consent
By emailing us, you consent to us using your information to respond. You may withdraw consent at any time, subject to legal or contractual limits.
5. Disclosure to service providers
We use service providers for hosting, DNS and email forwarding. These include Cloudflare or Netlify (hosting) and Porkbun (domain and email forwarding), and some of them may store or process information outside Canada, including in the United States. While it's there, the information may be subject to the laws of those countries.
6. Retention and safeguards
We keep personal information only as long as needed for the purposes above or as required by law, and we protect it with reasonable safeguards appropriate to its sensitivity.
7. Your rights
Under PIPEDA, you may request access to, or correction of, the personal information we hold about you. Depending on your state, US residents may have rights to know, access, correct or delete personal information, and to opt out of its sale or sharing. We don't sell or share it. To make a request, email hello@pickakeeper.com.
8. Children
The Site is not directed to children under 13, and we don't knowingly collect their personal information.
9. Contact and complaints
Our privacy contact is reachable at hello@pickakeeper.com. If you're not satisfied with our response, Canadian residents may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).
10. Changes
We'll post any changes here and update the effective date.